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Domain Name Frequently Asked Questions FAQ


How much does it cost to register a .co.uk/.org.uk domain name?


£29.99 for 1 year which includes 1 year Nominet UK fees, domain name administration fees, friendly telephone and email support from real people.

How much does it cost to register a .com/.net/.org/.info/.biz domain name?


£49.99 for 1 year which includes 1 year Naming fees, domain name administration fees, friendly telephone and email support from real people.

How long does it take to register a domain name?


After you have confirmed your domain name it is registered within 12 hours.

Why is my domain name still showing up as available?


Domain registry databases can take between 24-48 hours to be updated so even though your domain has been registered it may still show up on WHOIS or "domain checkers" as being available. Global domain names tend to take the longest to show up as being registered due to a new shared registry system.

How do I add extra services to my domain?


As an existing customer, you can upgrade your services at any time by emailing support@bevivid.co.uk.

What happens to my domain after the initial registration period?


Prior to the expiry of your initial registration period you will be sent a renewal invoice which will give you information on how to renew your domain name. You do not have to worry about "losing" your domain name as providing you pay the relevant renewal charges (outlined below) your domain will be yours for as long as you require.

Current domain name renewal prices are:

UK Domain Names (.co.uk/.org.uk/.me.uk) - £29.99/annum
Global Domain Names (.com/.net/.org/.info/.biz) - £49.99/annum

Will I get a certificate proving my domain has been registered?


With UK domain names you should receive a certificate from Nominet (the official UK naming body) although this may take several months. There are no certificates for Global domain names.

Are there any restrictions when registering a domain name?


Yes, the following rules apply to all domain names (.co.uk/.org.uk/.com/.net/.org/.info/.biz)

Domain names must be between 3 and 63 characters in length.
Please note although 2 letter domains such as www.go.co.uk cannot be registered even though they show up as being available.

They can only contain the the characters abcdefghijklmnopqrstuvwxyz0123456789-

No spaces are allowed at any point and you cannot start or end a domain with a "-".

e.g. www.gracewell services.com would NOT BE allowed
e.g. www.-gracewellservices.com would NOT BE allowed
e.g. www.gracewellservices-.com would NOT BE allowed

However www.gracewell-services.com would be perfectly acceptable.

If I register a domain name, can I sell it on at a later date?


Yes. BeVivid will have no involvement in the sales process although we will assist you in changing the domain name registrant details to the new owner.

How do I change the registered owner/details of a domain name?


To change the registered owner details of a domain name please contact support@bevivid.co.uk with your relevant changes. Please note and administration charge of £19.99 is payable for this service.

Please note that to change a .uk domain you will need to contact Nominet, the .uk Registry on 01865 332244, to request a transfer form. This form will need to be signed by both parties and sent back to Nominet with confirmatory letters from both parties. Nominet will then make the necessary changes and advise us accordingly. There is a fee payable to Nominet.

.eu.com, .uk.com etc. The current legal registrant will need to fax CentralNic, the registrar, on 0870 017 0901 with a letter of authorisation. The letter should contain the domain name, and the full details of the new registrant. CentralNic will then make the necessary changes.

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